Accessing services: services unable to access

Which council services have you not been able to access during the Coronavirus (COVID-19) outbreak?


  • Respondents could not access a wide range of services during the outbreak, the most popular were because they were physically shut.
  • Waste removal services and recycling/rubbish centres were the most popular service people couldn’t access; over a fifth mentioned them.
  • Libraries, museums and leisure centres were second most popular (14%).